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Waking Up to New Approaches to Community Media and Librarianship

28 Jan

Two amazing professionals have been literally keeping me awake at night: Maureen Sullivan and Tom Stites.

Waking Up to Innovation

Waking Up to Innovation

For days now, I find myself conscious, alert, in the middle of the night, pondering a bit of conversation, or an echo of a phrase, or an idea I seem to have heard recently from one or both of them. I pick up my dream notebook and scribble something furiously before hitting the pillow again.

Both of these remarkable individuals are aiming for nothing short of reinventing their chosen professional fields of librarianship and journalism. And I can’t think of anything more timely, more inspiring, and more important than the work they’re doing.

Tom Stites has had a distinguished career in journalism, working at the Kansas City Star, the Chicago Tribune, and the New York Times. Now he is the founder and president of the Banyan Project, which aims to strengthen democracy by pioneering a sustainable and scalable business model for Web journalism that serves the broad public of everyday citizens and engages their civic energy. I got to meet Tom at the Convergence and Community invitational conference we hosted here at the University of Rhode Island’s Harrington School of Communication and Media on January 16 – 17, 2013, where a diverse group of librarians, information professionals, technology experts and journalists gathered to explore how to prepare future workers in journalism and librarianship for careers and community service.

Spending time with Maureen Sullivan, the President of the American Library Association and the brand-new Interim Dean of the GSLIS program at Simmons College, is profoundly mood-altering experience. She’s an inspiring leader! Maureen is an organizational development consultant whose practice focuses on the professional development of librarians. She understands the process people use to create strategic change in their institutions. She has managed the human resources departments for academic libraries at the University of Maryland and Yale University. I saw Maureen only days ago at the recent National Forum on Teens and Libraries in Seattle, Washington, in an event sponsored by the Young Adult Library Services Association (YALSA), a division of the American Library Association (ALA).

Maureen Sullivan has been at the forefront of a movement to enable librarians to “face outward” towards the communities they serve. She’s been encouraging librarians to reinvent their social role by building a sustainable, scalable national plan for library-led community engagement. And in the world of journalism, Tom Stites has been doing the same thing, in a way, encouraging journalists to engage directly with people in their local communities using a new funding model for community journalism based on the co-op model, a business structure developed by credit unions when credit dried up during the bank failures of the Great Depression.

What Universities Can Do

To meet the information needs of people in our local communities, we need creative and inspiring new ideas like this. And I can’t help but think that the University of Rhode Island can be a small part of the solution, right here, using the power of partnerships to help people across the region get the knowledge, skills, job training and services that will enable them to thrive.

This is the reason why I’m delighted that Harrington School journalism and library faculty will be exploring opportunities for interdisciplinary connections that use the power of convergence and community to help students develop the new competencies they need for 21st century careers as information professionals. This fits with our mission to use the power of information and communication to make a difference in the world.

What’s Possible?

How can universities support the needs of people in our local communities? Imagine the possibilities:

  • How about designing and implementing project-based learning experiences that put our students –future journalists, public relations and information professionals, filmmakers, librarians — into partnerships and collaborative projects that serve the community, like the Rhode Island Library Report?
  • Or perhaps it will be a new core multidisciplinary course organized around a deep-dive exploration of concepts like SEARCH, which is itself a core practice of inquiry with deep resonance for journalists, educators and librarians.

We’ll see what the faculty cooks up this spring, with help from Visiting Research Fellow Bill Densmore, a consultant and researcher on the future and sustainability of journalism who is an expert on Internet information technologies and business models. Bill is a consulting fellow to the Donald W. Reynolds Journalism Institute (RJI) at the Missouri School of Journalism and director/editor of the Media Giraffe Project at the University of Massachusetts-Amherst. He helped create the New England News Forum and is a founding member and director of Journalism That Matters. Thanks to Bill, we’ve made new friends with a number of innovative thinkers and leaders who care deeply about both journalism and libraries, including Mike Fancher, Amy Garmer, Leigh Montgomery, Colin Rhinesmith, Kara Andrade, Peter Phipps, Brian Jones, Josh Macht, and Graf Moen. Thanks to all of you for keeping me up at night imagining the future!

A “Ripping” Fine New Year

1 Jan
I'll be ripping clips from Gnomeo and Juliet

I’ll be ripping clips from Gnomeo and Juliet to help K-12 teachers teach media literacy.

My New Year’s Resolution: In 2013, I’ll be “ripping” DVDs to make clip compilations for media literacy. And I’ll be encouraging K-12 teachers, school librarians, and technology educators to do the same.

Why? Because finally, as of October 26, 2012, the U.S. Copyright Office, as part of the DMCA 1201 rulemaking process, has declared that K-12 teachers can legally bypass copy-protected software on DVDs and online streaming media to make short clips.

How did this happen? As a copyright education activist, I participated in two rounds of rulemaking proceedings in 2009 and 2012 concerning the anticircumvention provisions of the Digital Millennium Copyright Act (DMCA), which is the law that exempts YouTube and other ISPs from liability from copyright claims and criminalizes the circumvention of digital rights management (DRM) software that protects DVDs from being copied. I was in good company among other copyright education activists including Peter DeCherney, Martine Rife, Spiro Bolos, and the ALA’s Jonathan Band. Professors Victoria Phillips and Peter Jaszi supported my work through the Glushko-Samuelson Intellectual Property Law Clinic at Washington College of Law at American University.

Every three years, citizens can protest if they believe their fair use rights have been compromised by the current law; the Copyright Office pores over the petitions, weighs the pros and cons, and then offers recommendations to the Librarian of Congress, who ultimately grants or denies the exemptions.

In 2009, we were successful in expanding the law so that college professors and film/media students can legally “rip” DVDs for fair use purposes. In 2012, we were successful in expanding the law to include the right of teachers in kindergarten through twelfth grade!

Here’s the fine print: “The person engaging in the circumvention must believe and have reasonable grounds for believing that the circumvention is necessary to achieve the desired criticism or comment, and where the circumvention is undertaken solely in order to make use of short portions of the motion pictures for the purpose of criticism or comment in the following instances: (i) In noncommercial videos; (ii) in documentary films; (iii) in nonfiction multimedia ebooks offering film analysis; and (iv) for educational purposes by college and university faculty, college and university students, and kindergarten through twelfth grade educators.” You can read the text of the Copyright Office decision here.

Why it matters. By asserting that K-12 educators have the right to circumvent encryption to make fair use of copy-protected DVDs and online digital media for teaching and learning, the law begins to move beyond the needs of large-scale content owners to include the rights of educators and students.

But if K-12 educators don’t take advantage of their new legal rights, has the law really changed? This new provision of the law is definitely a “use it or lose it” situation – if we can’t demonstrate the need for the special exemption in 2015, we may lose it. So, my friends, get “ripping.” Unleash your creativity to create new kinds of educational materials with film DVDs. To help you learn how, here’s a “how to” lesson on using the free software Handbrake to rip on a MAC and here’s how to do it on a PC. And please, inspire your colleagues by posting your own plans for “ripping” in the comment space below.

First things first. You might wonder why I’ve set my sights on “ripping” clips from Gnomeo and Juliet (2011, dir: Kelly Asbury). Of course, there’s the wonderful opportunity to hear my favorite classic Elton John songs (like “Your Song,” for example). But the film has so many possibilities for exploring literary concepts like adaptation and intertextuality and for discussing the concept of nostalgia as it shapes the production of films for child audiences.

Among the gems in this film is the infomercial for the Terrafirminator, the “un-neccesarily powerful” lawnmower that’s “a weapon of grass destruction,” so intimidating that “your lawn will be afraid to grow!”

After viewing the commercial, the gnomes use a laptop to order this high-tech lawnmower.

After viewing the commercial, the gnomes use a laptop to order this high-tech lawnmower.

It’s a classic example of those Saturday-morning high-pressure sales pitches we see on TV.  And even very young children will recognize the now-familiar trope of slow-motion ninja fighting when it occurs in the timeless conflict between the red gnomes and the blue gnomes. I can imagine playing the “Spot the Reference Humor” game, where students clap their hands when they recognize an example, using this activity to discuss the complex interpretations viewers make as part of the film viewing experience. Of course, older students will enjoy the chance to discuss how and why the Shakespeare tragedy is bizarrely altered to create the happy ending required for a children’s film.

Now that the U.S. Copyright Office has permitted K-12 educators to “rip” videos for media literacy education, we can celebrate! Happy New Year 2013!

Assessing Digital Literacy: Outcomes and Impact

29 Nov

If you want to measure something, first you have to define it. That’s why we’re just at the very beginning of developing assessments for digital literacy. 

One thing is certain, digital literacy is multi-dimensional. It requires an integration of cognitive abilities, communication skills, and social and ethical competencies. Digital literacy is not quantifiable with a single test. It overlaps with reading, problem solving, numeracy, logical, inferential, and metacognitive skills. Most importantly, digital literacy is sensitive to sociocultural context: it is going to look quite different in places like K-12 schools, libraries, the workplace and professional settings. That means there are a host of important assessment challenges that every librarian, educator and technology specialist with interests in digital literacy must face.

For these reasons, on December 11 at 7 p.m. EST, I will be hosting a conversation on Assessing Digital Literacy: Outcomes and Impact thanks to the American Library Association. The Office for Information Technology Policy (OITP) and the Digital Literacy Task Force are sponsoring this special online learning program.

Measuring outcomes and impacts are vital to demonstrating the success of any program or service so that we may improve service and advocate for additional investments. But how do we measure or assess the development of digital literacy competencies in ourselves and in our patrons? How may assessment models help us best design and implement digital literacy instruction and services? Joining me for the conversation will be:

  • Karen Hanson, Federal Program Officer at the National Telecommunication and Information Administration (NTIA). With her colleagues in the Office of Policy Analysis and Development, Karen is responsible for assessing the impact of the Broadband Technology Opportunities Program (BTOP), the $4.7 billion program to increase access to the Internet to all Americans.
  • Dr. Julie Coiro, Assistant Professor of Reading in the School of Education at the University of Rhode Island, and a member of the Media Education Lab at the Harrington School of Communication and Media. Her expertise includes reading comprehension strategy instruction, the new literacies of the Internet, and effective practices for technology integration and professional development. She is currently Co-PI on a four-year federal research project to develop valid and reliable assessments of online reading comprehension. In 2011,  she received the Early Career Research Award from the Literacy Research Association. Her work appears in venues such as Reading Research Quarterly, The Reading Teacher, Journal of Literacy Research, Educational Leadership, Journal of Adolescent and Adult Literacy, and the 2nd Edition of the International Handbook of Literacy and Technology. She is co-editor of the Handbook of Research on New Literacies (2009).

We’ll discuss:

  • What assessment is already happening, and what are we learning from this work?
  • What tools have already been developed, and how can we better proliferate them among libraries of all types?
  • How can we best document the impact of library, school, university, and community-based training and interventions when it comes to digital literacy competencies?

We will be using Google Hangout as our platform for this virtual meeting and you can learn and participate by watching live-streaming of the conversation on YouTube and chatting with other viewers. You also can continue the conversation through Twitter using the hash tag #digilit12. Your questions and comments will be submitted to panelists throughout the program.

Please RSVP to alawash@alawash.org to learn how to participate. We also welcome comments or questions prior to each conversation. Please use “digital literacy” as the subject line.

Defining Digital Literacy

14 Jun

What is digital literacy? The term has been rising in visibility since 2009 but it has been used quite differently by a variety of stakeholders including policy makers, educators, and business and technology professionals. Next week, at the American Library Association’s annual conference, I’ll be moderating a discussion about four distinct but interrelated definitions and and uses of this important term. Sharing ideas with me will be Judy Kleinberg of the Knight Foundation, Roseanne Cordell, a librarian at Indiana University South Bend, and Laurel Felt, a doctoral candidate at the University of Southern California’s Annenberg School of Communication and Journalism.

Depending on what group of people you talk to, the term ‘digital literacy’ might suggest one or more of these meanings. Which of these definitions are most (and least) useful to your work? For school, academic or public librarians, which of these terms is most relevant? For those in K-12 education, which do you focus on? And for technology educators, where do you focus? Funders and policymakers, which ones are most likely to resonate with decision makers in local, state and national government?

Computer Skills and Access Issues. Having broadband access and knowing how to use the Internet enable full participation in society. For some, basic keyboard and mouse skills are essential skills while others may benefit from a greater understanding of file management and browsers. For example, websites like DigitalLiteracy.gov emphasize the value of using the Internet to find a job, create a resume and for career exploration.

Issues of Authorship. People are creating and sharing more than ever. The concept of digital literacy reflects the growing importance of user-generated content and the changing role of authorship in a digital age. Digital literacy programs like YouMedia empower people with easy access to powerful tools of expression and communication using social media, images, language, music, sound, and interactivity.

Issues of Representation.  How do you decide what to believe? Librarians who value information literacy note the important skill of being able to evaluate the credibility of information sources. Credibility assessment websites like Politifact and FactCheck.org offer an examination of the relationship between the symbol and the thing symbolized. Determining what’s more accurate or less accurate (or what a “quality” source is) is a judgment about issues of representation.

Online social responsibility. How do people learn to integrate ethics in both their online and offline lives? Many people have real concerns about how people behave in online social relationships. The immediacy and instantaneousness of digital media may promote cyberbullying, sexting, disrespect for copyright, privacy violations and inappropriate information sharing. Groups like Common Sense Media provide guidance for helping young people develop the knowledge they need to make appropriate choices about how to manage their digital life.

If you’re coming to the American Library Association’s Annual Conference in Anaheim, California, please join us to discuss the concept of digital literacy in what is sure to be a dynamic, lively and provocative discussion. If you can’t attend the event, please follow and contribute to the conversation through Twitter with our hashtag, #digilit12.

Saturday, June 23
4:00-5:30
Anaheim Convention Center
Room 206B

The Promise of Libraries Tranforming Communities

12 May

Sometimes I wish that information specialists ruled the world. After all, people who know how to find and access information, understand it and analyze it are smart, right? Because they tolerate complexity and acknowledge the limitations of data, they are likely to make good decisions based on evidence and reasoning. I respect and trust information specialists.

But, in fact, today, communication specialists rule the world. In almost every field, the power of storytelling is undeniable in our culture. People who express ideas with the head, the heart and the emotions in good alignment are using the power of communication to make a difference in the world. Through effective rhetorical strategies, they inform, entertain and persuade, mobilizing people to action.  Effective communicators who create and sustain high-functioning collaborative teams are successful in the community and the world of business as well as in non-profit and government sectors. I respect and trust effective communicators.

I’ve been thinking a lot recently about how to bring these two sets of competencies together. As a 2012 Technology Fellow for the ALA’s Office of Information Technology Policy (OITP), I’ve had a chance to work with academic librarians, school librarians and public librarians on an emerging definition of digital literacy. Although digital literacy may take different forms depending on the individual, it’s a constellation of life skills that include basic foundational literacies, like reading comprehension and computer skills, as well as transformational literacies, that include the ability to access and evaluate information, create and critique messages, and use reflective thinking and civic action to make a difference in the world.

To address our most pressing social, environmental, economic and political issues at the local, national and global levels, we need people who can be both information specialists and communication specialists, working with integrity to tell stories, access and share high-quality information by using effective social skills and instructional strategies that enable people to make good decisions as self-governing members of society.

I recently attended an invitational conference hosted by the American Library Association (ALA), the Institute for Museum and Library Services (IMLS) and the National Endowment for the Humanities (NEH). Entitled The Promise of Libraries Transforming Communities, the event brought together librarians, foundation leaders, and government agency heads with the goal of generating new strategies for expanding and deepening the impact of libraries on the communities they serve.

The host of remarkable leaders included Molly Raphael, ALA President, Jim Leach, NEH President, and Susan Hildreth, IMLS head. Also participating in the program were Maureen Sullivan, Deborah Jacobs, Karen Archer Perry, Norman Jacobs, Ron Carlee, Keith Fels, Chris Gates, Rich Harwood and Loretta Parkham, among the many impressive leaders in attendance.

The program was perhaps the most exhilarating event I have ever attended in the library community. We discussed what’s not working, what is working, and what we could be doing more effectively with collaboration. The dialogue was energizing and forward-looking.

There was an important consensus: librarians must be robust and effective community leaders. Of course, in many academic, school and public libraries, librarians already play this role. We all know amazing librarians, like my friend Joyce Valenza or Carrie Russell, who are perfect manifestations of this ideal. But it’s exciting when young people also embrace this identity, as with Anna, one of my own young graduate students, a librarian-in-training, who helped create the “A-Z (Audre Lord to Howard Zinn)” library tent, full of books and resources for protesters and their supporters, which was established at Occupy Boston last year.

Successful librarians are community-connected, comfortable with stepping beyond their expertise, and able to use digital and social media tools for information access, content creation and sharing, and advocacy.

Of course, if we want librarians to support content creation with digital media and learn to lead and collaborate with diverse community stakeholders, we’ll have to build different types of library schools where people can learn these things:

  • Librarians will need training to support the development of people’s creative and digital literacy competencies.
  • Librarians will need to be youth media and public media specialists.
  • They will need public relations and public speaking skills.
  • Librarians will have to get good at using dynamic strategies of community engagement through both traditional face-to-face methods and with online and social media tools.
  • And they’ll need to identify and respond to the information needs of communities in the many ways recommended by the Knight Commission’s report on the Information Needs of Communities in a Democracy.

Given that librarians are embedded in more than 17,000 communities and institutions large and small in every corner of this country, it’s a thrilling time to imagine how to awaken the public spirit and nurture librarians as community leaders and civic activists.

In-Between Two Worlds: From Print to Digital

24 Jan

This is a version of the presentation I made at the January 22, 2012  “One Book, One State” event which was sponsored by the Rhode Island’s Center for the Book. More than 200 people gathered in a historic church just outside of Providence to hear Geraldine Brooks, the Pulitzer Prize winning author of Caleb’s Crossing, a work of historical fiction that brings readers into the life of the first Native American to graduate from Harvard University — in the year 1665.

I’ve been reading a lot more on my iPad these days. Reading online has some tiny frustrations: I miss the cover art and pagination of a printed book. But there are some deep pleasures. For example, I love the ability to highlight a digital text and then share my highlights with other readers. I love the “swish” movement of turning digital pages, I admit. Highlighting a moving, lyrical passage (and discovering that hundreds of others have identified it too) makes me feel connected to a community of readers.

From a scholarly point of view, however, we don’t know much about online reading. We know it can be different in many ways from reading from a printed page. This topic inspires my great curiosity, which is one of the many reasons why I’ve picked up my life and my family to come to the University of Rhode Island to serve as the Founding Director of the Harrington School of Communication and Media. I am relishing the opportunity to work with distinguished scholars and practitioners to create a new kind of communication school, developing innovative interdisciplinary programs that enable us to figure out how to help people acquire the new competencies required for full participation in contemporary life.

As I read Caleb’s Crossing on my iPad, I couldn’t help but have a highly personal response to this remarkable coming-of-age novel which offers readers a close-up exploration of the state of in-betweeness. It’s a major theme of the novel. We feel this state of mind as we see the young Native American boy, Caleb, encounter the strange world of the English settlers, and through the novel’s narrator, Bethia, the minister’s daughter, who gains insight on the intense beauty of the natural and spiritual world through her interactions with the Wampanoag natives of Martha’s Vineyard in the 1600s.

The state of in-betweeness is personally relevant to me. I’ve been living with it for many months, as I have anticipated the move from my beloved urban lifestyle in Philadelphia to a new life in Rhode Island, where the waves and the natural world are close at hand.  Reading the book helped me see with precision the exquisiteness of the state of being in-between. As Geraldine Brooks has captured it, it represents a place of possibility for both Caleb and Bethia as their encounters with the “other” create opportunities for deepening their personal and social identity.

Having a personal response to literature like this is certainly among the most profound joys of my life. It happens when people can not only decode and comprehend the little black squiggles, but when they feel deeply engaged in the reading process. Having a personal response to literature demands a confident stance toward reading. I’m lucky to be an empowered reader.

But I’m aware of the fact that many people never get to experience this pleasure. There are far too many reluctant readers in our society today. Too many people grow up today seeing reading as merely a chore, another set of hoops they must jump through on the way to graduation. Lots of people – and perhaps some here today – feel the urge to blame the iPad, the videogame, and the TV for this situation. But there’s no point to that.

Today, it’s more important than ever to stop the either-or thinking that pits print media in opposition to  digital media. In fact, the world of mass media, popular culture and digital media can help engage readers and promote intellectual curiosity. One example of this is work of filmmaker Anne Makepeace, whose film, We Still Live Here, offers insight on the experience of contemporary Wampanoag people who reconnect to their cultural heritage by reviving their native language. Digital media is not the enemy of print reading. Educators, librarians and authors — and ultimately all citizens– must recognize and exploit the many synergies that exist among the various types of new literacies that are emerging today.

In many respects, we are –all of us– living at a time of historic in-betweeness, as the world has shifted from a print-centered cultural environment to an increasing digital world. We may mourn the impending loss of wandering the stacks, cracking open the cover of a new book, feeling the weight of it in the hand. Yet we find ourselves surprised and pleased by the thrill of using new tools and technologies for the transformative practices of reading and writing. Living with iPads, e-books and digital media, I’m intensely aware of how many people are out there for me to discover and learn from. Like Caleb and Bethia, I relish the sense of possibility of self-discovery that results from being in-between the print and digital worlds.

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