Tag Archives: libraries

Waking Up to New Approaches to Community Media and Librarianship

28 Jan

Two amazing professionals have been literally keeping me awake at night: Maureen Sullivan and Tom Stites.

Waking Up to Innovation

Waking Up to Innovation

For days now, I find myself conscious, alert, in the middle of the night, pondering a bit of conversation, or an echo of a phrase, or an idea I seem to have heard recently from one or both of them. I pick up my dream notebook and scribble something furiously before hitting the pillow again.

Both of these remarkable individuals are aiming for nothing short of reinventing their chosen professional fields of librarianship and journalism. And I can’t think of anything more timely, more inspiring, and more important than the work they’re doing.

Tom Stites has had a distinguished career in journalism, working at the Kansas City Star, the Chicago Tribune, and the New York Times. Now he is the founder and president of the Banyan Project, which aims to strengthen democracy by pioneering a sustainable and scalable business model for Web journalism that serves the broad public of everyday citizens and engages their civic energy. I got to meet Tom at the Convergence and Community invitational conference we hosted here at the University of Rhode Island’s Harrington School of Communication and Media on January 16 – 17, 2013, where a diverse group of librarians, information professionals, technology experts and journalists gathered to explore how to prepare future workers in journalism and librarianship for careers and community service.

Spending time with Maureen Sullivan, the President of the American Library Association and the brand-new Interim Dean of the GSLIS program at Simmons College, is profoundly mood-altering experience. She’s an inspiring leader! Maureen is an organizational development consultant whose practice focuses on the professional development of librarians. She understands the process people use to create strategic change in their institutions. She has managed the human resources departments for academic libraries at the University of Maryland and Yale University. I saw Maureen only days ago at the recent National Forum on Teens and Libraries in Seattle, Washington, in an event sponsored by the Young Adult Library Services Association (YALSA), a division of the American Library Association (ALA).

Maureen Sullivan has been at the forefront of a movement to enable librarians to “face outward” towards the communities they serve. She’s been encouraging librarians to reinvent their social role by building a sustainable, scalable national plan for library-led community engagement. And in the world of journalism, Tom Stites has been doing the same thing, in a way, encouraging journalists to engage directly with people in their local communities using a new funding model for community journalism based on the co-op model, a business structure developed by credit unions when credit dried up during the bank failures of the Great Depression.

What Universities Can Do

To meet the information needs of people in our local communities, we need creative and inspiring new ideas like this. And I can’t help but think that the University of Rhode Island can be a small part of the solution, right here, using the power of partnerships to help people across the region get the knowledge, skills, job training and services that will enable them to thrive.

This is the reason why I’m delighted that Harrington School journalism and library faculty will be exploring opportunities for interdisciplinary connections that use the power of convergence and community to help students develop the new competencies they need for 21st century careers as information professionals. This fits with our mission to use the power of information and communication to make a difference in the world.

What’s Possible?

How can universities support the needs of people in our local communities? Imagine the possibilities:

  • How about designing and implementing project-based learning experiences that put our students –future journalists, public relations and information professionals, filmmakers, librarians — into partnerships and collaborative projects that serve the community, like the Rhode Island Library Report?
  • Or perhaps it will be a new core multidisciplinary course organized around a deep-dive exploration of concepts like SEARCH, which is itself a core practice of inquiry with deep resonance for journalists, educators and librarians.

We’ll see what the faculty cooks up this spring, with help from Visiting Research Fellow Bill Densmore, a consultant and researcher on the future and sustainability of journalism who is an expert on Internet information technologies and business models. Bill is a consulting fellow to the Donald W. Reynolds Journalism Institute (RJI) at the Missouri School of Journalism and director/editor of the Media Giraffe Project at the University of Massachusetts-Amherst. He helped create the New England News Forum and is a founding member and director of Journalism That Matters. Thanks to Bill, we’ve made new friends with a number of innovative thinkers and leaders who care deeply about both journalism and libraries, including Mike Fancher, Amy Garmer, Leigh Montgomery, Colin Rhinesmith, Kara Andrade, Peter Phipps, Brian Jones, Josh Macht, and Graf Moen. Thanks to all of you for keeping me up at night imagining the future!

Defining Digital Literacy

14 Jun

What is digital literacy? The term has been rising in visibility since 2009 but it has been used quite differently by a variety of stakeholders including policy makers, educators, and business and technology professionals. Next week, at the American Library Association’s annual conference, I’ll be moderating a discussion about four distinct but interrelated definitions and and uses of this important term. Sharing ideas with me will be Judy Kleinberg of the Knight Foundation, Roseanne Cordell, a librarian at Indiana University South Bend, and Laurel Felt, a doctoral candidate at the University of Southern California’s Annenberg School of Communication and Journalism.

Depending on what group of people you talk to, the term ‘digital literacy’ might suggest one or more of these meanings. Which of these definitions are most (and least) useful to your work? For school, academic or public librarians, which of these terms is most relevant? For those in K-12 education, which do you focus on? And for technology educators, where do you focus? Funders and policymakers, which ones are most likely to resonate with decision makers in local, state and national government?

Computer Skills and Access Issues. Having broadband access and knowing how to use the Internet enable full participation in society. For some, basic keyboard and mouse skills are essential skills while others may benefit from a greater understanding of file management and browsers. For example, websites like DigitalLiteracy.gov emphasize the value of using the Internet to find a job, create a resume and for career exploration.

Issues of Authorship. People are creating and sharing more than ever. The concept of digital literacy reflects the growing importance of user-generated content and the changing role of authorship in a digital age. Digital literacy programs like YouMedia empower people with easy access to powerful tools of expression and communication using social media, images, language, music, sound, and interactivity.

Issues of Representation.  How do you decide what to believe? Librarians who value information literacy note the important skill of being able to evaluate the credibility of information sources. Credibility assessment websites like Politifact and FactCheck.org offer an examination of the relationship between the symbol and the thing symbolized. Determining what’s more accurate or less accurate (or what a “quality” source is) is a judgment about issues of representation.

Online social responsibility. How do people learn to integrate ethics in both their online and offline lives? Many people have real concerns about how people behave in online social relationships. The immediacy and instantaneousness of digital media may promote cyberbullying, sexting, disrespect for copyright, privacy violations and inappropriate information sharing. Groups like Common Sense Media provide guidance for helping young people develop the knowledge they need to make appropriate choices about how to manage their digital life.

If you’re coming to the American Library Association’s Annual Conference in Anaheim, California, please join us to discuss the concept of digital literacy in what is sure to be a dynamic, lively and provocative discussion. If you can’t attend the event, please follow and contribute to the conversation through Twitter with our hashtag, #digilit12.

Saturday, June 23
4:00-5:30
Anaheim Convention Center
Room 206B

The Promise of Libraries Tranforming Communities

12 May

Sometimes I wish that information specialists ruled the world. After all, people who know how to find and access information, understand it and analyze it are smart, right? Because they tolerate complexity and acknowledge the limitations of data, they are likely to make good decisions based on evidence and reasoning. I respect and trust information specialists.

But, in fact, today, communication specialists rule the world. In almost every field, the power of storytelling is undeniable in our culture. People who express ideas with the head, the heart and the emotions in good alignment are using the power of communication to make a difference in the world. Through effective rhetorical strategies, they inform, entertain and persuade, mobilizing people to action.  Effective communicators who create and sustain high-functioning collaborative teams are successful in the community and the world of business as well as in non-profit and government sectors. I respect and trust effective communicators.

I’ve been thinking a lot recently about how to bring these two sets of competencies together. As a 2012 Technology Fellow for the ALA’s Office of Information Technology Policy (OITP), I’ve had a chance to work with academic librarians, school librarians and public librarians on an emerging definition of digital literacy. Although digital literacy may take different forms depending on the individual, it’s a constellation of life skills that include basic foundational literacies, like reading comprehension and computer skills, as well as transformational literacies, that include the ability to access and evaluate information, create and critique messages, and use reflective thinking and civic action to make a difference in the world.

To address our most pressing social, environmental, economic and political issues at the local, national and global levels, we need people who can be both information specialists and communication specialists, working with integrity to tell stories, access and share high-quality information by using effective social skills and instructional strategies that enable people to make good decisions as self-governing members of society.

I recently attended an invitational conference hosted by the American Library Association (ALA), the Institute for Museum and Library Services (IMLS) and the National Endowment for the Humanities (NEH). Entitled The Promise of Libraries Transforming Communities, the event brought together librarians, foundation leaders, and government agency heads with the goal of generating new strategies for expanding and deepening the impact of libraries on the communities they serve.

The host of remarkable leaders included Molly Raphael, ALA President, Jim Leach, NEH President, and Susan Hildreth, IMLS head. Also participating in the program were Maureen Sullivan, Deborah Jacobs, Karen Archer Perry, Norman Jacobs, Ron Carlee, Keith Fels, Chris Gates, Rich Harwood and Loretta Parkham, among the many impressive leaders in attendance.

The program was perhaps the most exhilarating event I have ever attended in the library community. We discussed what’s not working, what is working, and what we could be doing more effectively with collaboration. The dialogue was energizing and forward-looking.

There was an important consensus: librarians must be robust and effective community leaders. Of course, in many academic, school and public libraries, librarians already play this role. We all know amazing librarians, like my friend Joyce Valenza or Carrie Russell, who are perfect manifestations of this ideal. But it’s exciting when young people also embrace this identity, as with Anna, one of my own young graduate students, a librarian-in-training, who helped create the “A-Z (Audre Lord to Howard Zinn)” library tent, full of books and resources for protesters and their supporters, which was established at Occupy Boston last year.

Successful librarians are community-connected, comfortable with stepping beyond their expertise, and able to use digital and social media tools for information access, content creation and sharing, and advocacy.

Of course, if we want librarians to support content creation with digital media and learn to lead and collaborate with diverse community stakeholders, we’ll have to build different types of library schools where people can learn these things:

  • Librarians will need training to support the development of people’s creative and digital literacy competencies.
  • Librarians will need to be youth media and public media specialists.
  • They will need public relations and public speaking skills.
  • Librarians will have to get good at using dynamic strategies of community engagement through both traditional face-to-face methods and with online and social media tools.
  • And they’ll need to identify and respond to the information needs of communities in the many ways recommended by the Knight Commission’s report on the Information Needs of Communities in a Democracy.

Given that librarians are embedded in more than 17,000 communities and institutions large and small in every corner of this country, it’s a thrilling time to imagine how to awaken the public spirit and nurture librarians as community leaders and civic activists.

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