Tag Archives: online

Assessing Digital Literacy: Outcomes and Impact

29 Nov

If you want to measure something, first you have to define it. That’s why we’re just at the very beginning of developing assessments for digital literacy. 

One thing is certain, digital literacy is multi-dimensional. It requires an integration of cognitive abilities, communication skills, and social and ethical competencies. Digital literacy is not quantifiable with a single test. It overlaps with reading, problem solving, numeracy, logical, inferential, and metacognitive skills. Most importantly, digital literacy is sensitive to sociocultural context: it is going to look quite different in places like K-12 schools, libraries, the workplace and professional settings. That means there are a host of important assessment challenges that every librarian, educator and technology specialist with interests in digital literacy must face.

For these reasons, on December 11 at 7 p.m. EST, I will be hosting a conversation on Assessing Digital Literacy: Outcomes and Impact thanks to the American Library Association. The Office for Information Technology Policy (OITP) and the Digital Literacy Task Force are sponsoring this special online learning program.

Measuring outcomes and impacts are vital to demonstrating the success of any program or service so that we may improve service and advocate for additional investments. But how do we measure or assess the development of digital literacy competencies in ourselves and in our patrons? How may assessment models help us best design and implement digital literacy instruction and services? Joining me for the conversation will be:

  • Karen Hanson, Federal Program Officer at the National Telecommunication and Information Administration (NTIA). With her colleagues in the Office of Policy Analysis and Development, Karen is responsible for assessing the impact of the Broadband Technology Opportunities Program (BTOP), the $4.7 billion program to increase access to the Internet to all Americans.
  • Dr. Julie Coiro, Assistant Professor of Reading in the School of Education at the University of Rhode Island, and a member of the Media Education Lab at the Harrington School of Communication and Media. Her expertise includes reading comprehension strategy instruction, the new literacies of the Internet, and effective practices for technology integration and professional development. She is currently Co-PI on a four-year federal research project to develop valid and reliable assessments of online reading comprehension. In 2011,  she received the Early Career Research Award from the Literacy Research Association. Her work appears in venues such as Reading Research Quarterly, The Reading Teacher, Journal of Literacy Research, Educational Leadership, Journal of Adolescent and Adult Literacy, and the 2nd Edition of the International Handbook of Literacy and Technology. She is co-editor of the Handbook of Research on New Literacies (2009).

We’ll discuss:

  • What assessment is already happening, and what are we learning from this work?
  • What tools have already been developed, and how can we better proliferate them among libraries of all types?
  • How can we best document the impact of library, school, university, and community-based training and interventions when it comes to digital literacy competencies?

We will be using Google Hangout as our platform for this virtual meeting and you can learn and participate by watching live-streaming of the conversation on YouTube and chatting with other viewers. You also can continue the conversation through Twitter using the hash tag #digilit12. Your questions and comments will be submitted to panelists throughout the program.

Please RSVP to alawash@alawash.org to learn how to participate. We also welcome comments or questions prior to each conversation. Please use “digital literacy” as the subject line.

Art, Journalism and Propaganda

24 Mar

Mike Daisy’s emotionally powerful monologue about the conditions of life in China for workers at the giant industrial plant where Apple products are manufactured has generated a lot of controversy for National Public Radio, This American Life and New York’s Public Theater, where he launched his project. But who has considered the role of the reader/viewer/listener in all this?

Mike Daisey emphasized that his show “is a theatrical piece whose goal is to create a human connection between our gorgeous devices and the brutal circumstances from which they emerge.” It uses a combination of fact, memoir, and fiction to tell its story. But when NPR’s Ira Glass discovered the inaccuracies and fabrications in the work, he issued a powerful retraction.

Journalists have been having a field day with Mike Daisey, equating him with Rush Limbaugh and FOX News. Some see him as an inept propagandist, telling fantastic and highly distorted tales that map onto people’s existing worldviews about the human cost of high-tech capitalism.

The New York Times has exercised its thought leadership on this issue with a predictable and solidly heavy hand. David Carr’s piece makes a flat assertion that it’s never OK to lie in pursuit of the truth. Similarly, Charles Isherwood claims that “nonfiction should mean just that: facts and nothing but the facts,” arguing that “theater that aims to shape public opinion by exposing the world’s inequities has no less an obligation than journalism to construct its larger truths only from an accumulation of smaller ones.”

Other journalists offer a more nuanced perspective. In “The Price of Deceit,” Rachel Manteuffel of the Washington Post acknowledges her identity as a journalist-storyteller. She reveals her own strategic use of rhetorical devices in shaping readers’ interpretation of Daisey’s personality and character. For example, when she describes his tendency to spit a little bit during a monologue performance, she uses detail selectively to promote a specific emotional response from the reader. She comforts readers by noting that the information she chooses to emphasize (selective and emotionally loaded as it is) is accurate.

No doubt about it: Artists and journalists are different kinds of truth-tellers and storytellers and always have been.

Here’s my problem with the whole affair: The critique of Mike Daisey offered up by journalists reflects a fundamental belief that meaning, authenticity and truth are solely located in the text. Based on this, it’s easy to play the blame game by setting up rigid hierarchies of truth. But Umberto Eco’s adventures in semiotics have helped us recognize that meaning is in people and contexts, not only in texts. One of the key concepts of media literacy is the idea that people interpret messages differently. It is at the interaction between reader, text and cultural context where meaning is actually created.

All works of human creativity – in both the genres of art and journalism– are ‘open’ and ‘unstable,’ susceptible to a wide range of interpretations. As readers/viewers/listeners, we are the critical agents in the meaning-making process.

David Shields explores these issues in his lyrical and highly engaging book, Reality Hunger. All the distinctions between the original and the plagiarized, the scripted and the unscripted, the fictional and the nonfictional are evaporating. Why? Humans need novelty and complexity to pay attention, and too often, standardized, familiar genres (like traditional journalism) can deaden our senses. The representation of reality needs constant renewal.

Through their work, authors seek to wake up audiences. Shields writes, “The purpose of art is to impart the sensation of things as they are perceived and not as they are known. Art exists that we may recover the sensation of life.” Mark Nash describes artists as “double agents crossing back and forth between art and society.” And in doing this, documentary filmmakers have revealed a fundamental paradox that is true of all symbolic forms: to represent reality, you sometimes have to fake it.

In media literacy, we recognize this by emphasizing the exploration of the complex relationship between authors and audiences, messages and meanings, and representations and realities. The very soul of the rhetorical act is built on the magical relationship between authors (filmmakers, bloggers, visual artists, and journalists) who use symbols in imaginative ways to express meanings about lived experience and audiences (readers, viewers and listeners) who make interpretations.

Anthony Wing Kosner, in his fine Forbes blog post about the “almost true,” points this out: “Perhaps the almost true is potent precisely because the audience has to bridge the gap of truth and in so doing become complicit in its viral spreading. The almost true needs us in a way that the actual truth does not. This is an established principle of theatre, of art, that the audience completes the illusion—makes it more real than real.”

In a profound sense, we make our own reality by the interpretations we make of our immediate experience plus the vast array of media messages that surround us. It’s why I care more about addressing the receivers of propaganda more than berating the propagandists. As Alfredo Cramerotti explains, “To ground the idea of ‘reality’ in its reception rather than its representation is one way to retain the ability to build our own ‘truth claim’ for what is represented, instead of the material making such claims for itself.”

More than anything, I want viewers and listeners of Mike Daisey’s monologue to have the receptive, critical and interpretive skills to recognize the big ideas at the heart of a work and the competence, tenacity and drive to identify and interrogate the aesthetic and rhetorical techniques used to construct it. Ultimately, like Robert Scholes has put it, I want people to be both sympathetic and critical readers. All forms of creative expression in any medium are ultimately rooted in the essai, an attempt at understanding. Writers and readers are equally responsible here. Playing the blame game by setting up hierarchies of truth obscures this fundamental and very human process.

The Paradox of Being Mean

1 Mar

How refreshing to see my alma mater, Harvard Ed School, welcome Lady Gaga to campus to launch the Born this Way Foundation, dedicated to creating a safe community that helps connect young people with the skills and opportunities they need to build a braver, kinder world. It looks like they’re developing a youth media organization, complete with the now de rigeur traveling “Born to be Brave” bus!

Of course, it will take more than a bunch of smart teens with a bus and foundation money to address the challenges faced as young people discover the power, pleasures and paradoxes associated with “being mean.” Adolescents are developmentally focused on taking risks, pursuing experience for the sake of experience, and seeking out novelty, complexity, and intense situations. Engaging in meanness and stupidity – and discovering the complicated consequences – is part of the way we grow up.

The Thrill of Novelty and Unpredictability. There are healthy and unhealthy ways to acquire social power. Unfortunately, among some teens, one quick and easy way to gain social power is to watch or create a drinking video. There are thousands of them online. Several have more than one million page views. These videos feature young people drinking to excess, sometimes with humiliating consequences. A few days ago, Lower Merion High School in suburban Philadelphia sent a letter home to parents informing them about YouTube drinking videos featuring their students.

Controversial online content can be tasteless, gruesome, obscene, emotionally disturbing, full of rage and pain, or just plain bizarre. Videos may feature Holocaust deniers, exhibitionists, and dangerous drivers. You can learn cutting and other forms of self-mutilation by watching online videos. And fight videos are popular online entertainment, which feature children, teenagers, or young adults engaged in real or staged fighting. Almost every high school in America has a fight video online, such as this one from Hope High School in Providence, Rhode Island.  People, young and old, are attracted to novel and unpredictable content like this because of the adrenaline rush of heightened attention that it produces.

Opening Up Conversational Space for Controversy. In order to promote digital and media literacy competencies, educators can open up a respectful and safe conversational space to examine ethical and social issues associated with controversial online content. It’s not easy, however. Lots of teens will shrug off controversial content as no big deal, maintaining a pose of disinterested stoicism to avoid revealing genuine feelings on a complex and controversial topic. Many teens maintain high levels of secrecy involving their online activities and will not admit to exposure to offensive content or participation in problematic behaviors. But I’ve found one way to open up authentic dialogue about controversial online content by discussing a particular type of YouTube video: the online scary maze game pranking videos.

The Pleasure/Power/Paradox of the Prank. Pranking videos can serve as a starting point for launching critical conversations about the complex ethical relationships that exist among users of online social media. Nearly everyone knows somebody who takes delight in playing pranks. The pleasure of the prank can be described by the concept of symbolic inversion, where expressive behavior inverts or contradicts commonly held cultural codes, values, and norms. By inverting power relationships, pranksters gain a form of social power.

I have never met a 12- to 19-year-old who isn’t familiar with this online prank. The video phenomenon began around 2002 when interactive flash videos known as scare pranks or scary mazes began to emerge across the Internet. Upon clicking the link, the viewer is presented with a puzzle game that requires a high level of concentration, only to be disrupted by an ear-piercing scream and ghastly photos from horror films. Scary maze websites were originally shared via e-mail, chat rooms, or instant messages before the advent of YouTube.

A YouTube search on the keywords “scary maze game” displayed more than 48,000 videos (up from 11,000 in 2011!) which generally feature a person who is scared by playing the game. Videos have been created by YouTube users from Spain, France, Germany, Turkey, China, and other countries. The top-ranked video, “Scary Maze Prank–The Original,” has been viewed more than 25 million times! The video features a very young boy playing the maze game on his home computer. When startled by the sound of screaming and a gruesome face dripping with blood, he screams, hits the computer monitor instinctively, and then runs away from the computer, crying uncontrollably in a deeply visceral fear response.

Educators and parents can choose to ignore or engage with young people on this important issue. Learn more about the instructional methods I’ve developed to open up conversational space about controversial videos in Chapter 7 of my new book, Digital and Media Literacy: Connecting Culture and Classroom.

Why I Write

20 Oct

The National Writing Project is hosting Why I Write to increase the visibility of the power of writing through a national campaign on October 20. As a big proponent of expanding the concept of literacy, I’m supportive of any initiative that conceptualizes composition as the practice of using symbols (of all kinds, including language, images, graphic design, sound, music and interactivity) to create and share meaning.

My big-picture vision about multimedia composition is paired with a substantial interest in helping students master the mechanics of writing. Word choice, grammar, organization and structure– all these skills come together when we write. In digital composition, a similar carefulness and precision enables us to create and share complex emotional nuance and deep ideas. Even as an experienced teacher, I continue to discover new strategies that help students learn how to manipulate symbols. These days, I’m quite taken with Gerald Graff’s and Cathy Birkenstein’s They Say, I Say: The Moves that Matter in Academic Writing.

A well-organized essay or a well-turned sentence can thrill me, although that’s not the reason why I read or “why I write.” For me, reading and writing are far more prosaic: both are simply a means to support my thinking as I discover and share ideas.

And even though I’m keen on all things multimedia, I reject the claim that online writing is a completely new discourse form. The idea simply revolts me: good writing is good writing is good writing.

For these reasons, I was amused to find this set of comments at Inside Higher Education. Perhaps it’s inevitable that people will blather on quite sloppily about the importance of writing when posting online, with all the speed and ease it offers. Perhaps it’s just a little TOO easy to string together banal ideas about the value of writing.

But there are some things to really treasure about online writing. For example, see below. How glorious when the dangling modifiers of a university president get corrected by a high school student!  

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